Community service



Lutheran World Federation is an international organization with a sub program operational in Dadaab providing services to refugee’s residentsin the camp. 96% of the refugees in Dadaab are of Somali Origin; however there are also refugees from other countries such as Ethiopia, Rwanda, Burundi, South Sudan and Democratic Republic of Congo. Provision of services to older persons, persons of concern with psychosocial needs and rehabilitation of persons with disabilities are project activities the organization carries outunder the Community Services sector.

LWF provides rehabilitation services to PWDs in Hagadera and Kambioos camps reaching over 3,771 persons with disability, whereas services to over 15000 older persons and 721 persons with psychosocial needs in all the 5 camps including IFO 1, IFO 2 and Dagahaley. The Community Services structure consists of refugee representatives of persons with disability and older persons forming the CBR and Elderly committees respectively,community outreach and social workers, mid-level therapists, rehabilitation and mobility aid artisans, and national social staffs,psychosocial counselor and national technical staffs well trained in rehabilitation of PWDs.

The national technical staffs are licensed by either Kenya Occupational Therapist Association (KOTA)-members of World Federation of Occupational Therapists (WFOT) or Kenya Physiotherapists Association (KPA) - members of World Federation of Physiotherapists (WFT).

LWF is the lead agency tasked with the role of mainstreaming and coordinating provision of specialized services to PWDs in Hagadera and Kambioos, and to older persons and persons with psychosocial needs in all the 5 camps in Dadaab. LWF collaborates, coordinates and works closely with all partner organizations in Dadaab in forums such as the interagency coordination meetings. These partners include: World Food Program (WFP), International Rescue Committee, Care International, Save the Children International (SCI), World Vision, Danish Refugee Council (DRC), Norwegian Refugee Council (NRC), Department of Refugee Affairs (DRA), International Organization for Migration (IOM), Terre Des Homes (TDH),  Kenya Red Cross Society (KRCS), Islamic Relief, Windle Trust Kenya (WTK),  Refugee Education Trust (RET), Handicap International, Medicines Sans Frontiers (MSF), Refugee Consortium of Kenya (RCK), Rapid Relief Development Organization (RRDO), National Council of Churches in Kenya (NCCK) and Fafi Integrated Development Association (FAIDA).

The CBR matrix guides the approaches LWF uses to implement activities targeting PWD. The five components of the CBR matrix include; Health, Livelihoods, Social, Empowerment and Education. All PWDs are entitled to support in the above mentioned areas. To older persons and persons with psychosocial needs LWF uses the Community Based Psychosocial Approach (CBPA).The 2 approaches utilized by LWF in implementation complements the rights based approach for refugee protection and provides opportunity for persons of concern to participate in comprehensive needs assessment and subsequent provision of rehabilitation and other specialized services.

The UN convention of the rights of persons with disability provides that all PWDs have a right to access professional services. To support this LWF has established referral links with other service providers in the region (outside Dadaab) to provide professional services/medical procedures such as minor orthopaedic surgery, cleft lip surgery, mental health therapy and provision of prosthesis. The medical procedures are sometimes necessary to correct a medical condition before subsequent rehabilitation is completed. The ultimate aim of rehabilitation is to restore normal functioning of body parts geared towards functional independence. Some of the service providers in the region include AIC Cure International Hospital; providing minor orthopaedic and cleft lip surgery and Kangemi Rehabilitation Centre; providing prosthesis fitting services. Currently there are many clients in need of these services.

Services provided at the Rehabilitation Centers and at Social offices

Whenever a PWD or an older person visits the Rehabilitation Centers or social field offices registration is done. This entails capturing the names of the individual, type of vulnerability or disability, family set up, occupation, residence and any other specialized assistance that the individual has received. Vulnerability and/or disability assessment and screening is then carried out and internal referrals made to access services such as physiotherapy, psychosocial support, occupational therapy, postural management, technical aid or provision of assistive and mobility devices.

PWDs and older persons who are most vulnerable such as the bedridden clients are usually provided with mattresses, blankets, mosquito nets, bed sheets, hygiene kits and physiotherapy kits to promote their wellbeing and improve their living conditions in the camps . Other NFIs;such as shelter and wash services are provided to PWDs and older person through interagency referrals. Psychosocial support services are provided to clients after screening has been done by the psychosocial counselor and mental health staffs.

Social and psychosocial services to older persons of concern and persons of concern with psychosocial needs are accessible at LWF social offices in all the 5 camps in Dadaab i.e. Hagadera, Kambioos, Dagahaley, IFO 1 and IFO 2. PWDs on the other hand access rehabilitation services at the rehabilitation centers in Hagadera and Kambioos camps.


Community service projects currently are funded by UNHCR, LWR/BPRM, COS, ELCA/ALWS, Act Appeal

Reception / Transit Center


Lutheran World Federation Kakuma Sub Programs manages one reception centre at Kakuma and a temporary transit centre at the Kenya Southern Sudan border (Nadapal) these facilities are meant to assist received asylum seekers  who have run away for their lives occasioned by political persecution, civil war family problems interethnic fighting from home countries among other life threatening issues compounded by lack of enough security on own life in the home country .They receive prompt psycho social support and aid them in their collective recovery from what they experienced and prompted them to flee and faster integration into the camp. Kakuma reception centre has supported over 20 nationalities from all over the world since it was set up in 1998 and 80% of the camp population has passed through the facility.

It is the second point of conduct for asylum seekers; they first have to pass through the government for security clearance .Once at the reception centre with clearance documents from the government i.e Department of refugee affairs (DRA) or immigration department at the border, psychosocial assessments are conducted to identify the vulnerability status of the asylum seeker. Some of identified vulnerabilities include; single mothers, unaccompanied and separated children, lactating, and expectant, malnourished, elderly, chronically ill, distressed, gender based violent cases and those with various physical challenges. All the asylum seekers are then provided with initial support that includes. 3 hot meals in a day through World food provided food basket, Distribution of non food items (soap, sleepingmats, blankets, sanitary pads for women of reproductive age and mattresses and second hand clothes for the elderly and other identified vulnerable families) for use while at the centre and in the community at the time they will be joining after successful registration by DRA and UNHCR.The extremely identified vulnerable families are further refereed to other partners for more specialized attention and support. The project has also been able to assist those asylum seekers with different Education level, skills they may be having, their previous economic activity captured during assessments through referrals to various partners who have utilized the skills in providing quality services to the community and in the process, the asylum seekers have been able to earn either an incentive or get payments directly for services they provided hence many have made Kakuma a home away from home in the process.

To ensure safe environment and dignified reception of all received asylum seekers and cushion them against harsh weather conditions and outbreak of contagious diseases like cholera, LWF maintains the both Kakuma and Nadapal transit centers through repairs, construction of additional shelters sanitation facilities, continuous cleanliness in coordination with asylum seekers and provides security both day and night.

Before relocation to the community, awareness sessions and information sharing are conducted to the asylum seekers- Information shared on where to access services while in the camp and their rights to protect them against exploitation and paying for services they are entitled to. This assists them in easier integration. In these sessions they also give feedback to the project on areas they were not satisfied with on services they received while at the reception/transit and also give suggestion on the best way to improve on the services that the project has been relying on making adjustments in service delivery.



The LWF World Service Local to Global rights based approach model focuses on realizing impact at the community level by linking local programming action to global level (national, regional and international) advocacy. The model ensures that debates at these levels influence and inform policy, legal and institutional reforms and practice that would positively impact on the rights and lives of the target community. Primarily, this model is designed to empower the target community to be agents of change, by enabling them to identify and prioritize issues affecting them and support them to amplify their voices through various advocacy forums as well as engaging with the relevant duty bearers.

 LWF has identified the Universal Periodic Review (UPR) mechanism as an essential local to global advocacy approach which,  due to its state led and peer review nature, provides credible space that utilizes political peer pressure within the UN system to achieve impact at community level. LWF Kenya-Djibouti is part of the East and Horn of Africa (including Ethiopia, South Sudan and Uganda) UPR project supported by Bread for the World.

In Kenya the project engages refugees and asylum seekers in the refugee camps (Dadaab and Kakuma) as well as urban refugees mainly in Nairobi. As a country, Kenya has undergone 2 cycles of reviews (2010 and 2015) and received various recommendation concerning the rights of refugees. Subsequently the GoK has developed the UPR 2nd Cycle implementation Matrix 2015-2019, in which LWF will be keenly monitoring implementation of commitments by the GoK concerning the rights of refugee in general with a special focus on rights to access to education. In particular LWF Kenya will check the implementation of the governments' Guidelines on Admission of Non-citizens to Institution of Basic Education and Training in Kenya, 2016.

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